Frequently Asked Questions
Everything you need to know about our gifts.
We're a novelty gift company that offers truly unique gifts - Moon Land, Lord & Lady Titles, Star Naming, Mars Land, Tree Planting, Time Capsules, Custom Lullabies, Letters from Santa, Tooth Fairy Letters, Custom Map Prints, Custom Song Gifts, and personalised Day You Were Born reports. Each gift comes with a beautifully designed certificate pack and official registry entry.
Our gifts are novelty items that include real registry entries, genuine coordinates (for land and star products), and beautiful certificates. While celestial land ownership and titles are symbolic, the joy and memories they create are absolutely real!
Everything is delivered digitally to your email. Standard packages arrive within 24 hours, and Premium packages receive priority delivery within 2 hours. You can print the certificates at home for a physical gift presentation.
Yes! If you have a Groupon voucher or discount code, enter it during checkout to redeem your free base gift. You'll also have the option to upgrade to our Premium package for a truly unforgettable experience.
Standard packages include a basic digital certificate, registry entry, and coordinates. Premium packages upgrade everything - larger plots, premium certificate designs, bonus items, personalized extras, and priority 2-hour delivery.
Absolutely! Since everything is delivered digitally, this is the perfect last-minute gift. Premium packages are delivered within 2 hours, and you can have a beautiful certificate ready to present in no time.
Yes! Every gift can be personalised with the recipient's name, your name, an occasion, and a personal message - all of which appear on the certificate.
Our gifts are perfect for anyone aged 1 to 100! Whether it's for a birthday, anniversary, Valentine's Day, Christmas, memorial, or just because - there's something for everyone.
Yes! Since delivery is entirely digital, you can gift to anyone anywhere in the world. The certificate will be sent to the email address you provide during checkout.
We accept all major credit and debit cards through our secure Stripe payment gateway. Your payment information is never stored on our servers.
Due to the digital nature of our products, we handle refund requests on a case-by-case basis. Please contact us within 14 days of purchase if you're unsatisfied.
You can reach us via our Contact page or email us at hello@theunusualgift.com. We aim to respond within 24 hours.
Absolutely. We use Stripe, one of the world's leading payment processors. All transactions are encrypted and PCI-compliant. We never see or store your card details.
Currently, each gift is processed individually to ensure proper personalisation. You can place multiple orders, each with unique personalisation for different recipients.
We don't currently offer gift cards, but you can order a gift and have it delivered to your own email, then forward or print the certificate to present however you like.